Privacy Policy

Our commitment to protecting your personal information

Last Updated: July 6, 2026

Welcome to Hotel Grand Inn. We value your privacy and are committed to protecting your personal data. This Privacy Policy details how we collect, use, and safeguard your information when you visit our website, use our reservation portals, or stay at our hotel.

1. Information We Collect

We collect personal information that you provide to us directly, including:

  • Contact details such as your name, email address, phone number, and mailing address.
  • Booking details including check-in/check-out dates, room type preferences, number of guests, and special requests.
  • Payment information required for reservations and billing.
  • Technical usage data collected automatically via cookies, such as IP addresses, browser types, and visited pages.

2. How We Use Your Information

The information we collect is used to:

  • Process, confirm, and manage your room reservations and bookings.
  • Respond to your contact inquiries, customer service requests, and feedback.
  • Send you updates, news, and exclusive promotional offers (if subscribed to our newsletter).
  • Enhance our website's user experience and analyze traffic patterns.
  • Comply with local legal obligations and regulatory hotel standards.

3. Sharing of Your Information

We do not sell or rent your personal information to third parties. We may share information with:

  • Service providers who assist us with reservation processing, payment gateways, and email dispatch.
  • Legal authorities when required to comply with judicial processes, court orders, or administrative requests by the Government of India.

4. Data Security

We implement industry-standard technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet is 100% secure.

5. Cookies and Tracking

We use cookies to analyze web traffic, remember your preferences, and present customized content. You can manage or disable cookies through your browser settings, though doing so might affect some functionalities of our reservation portal.

6. Your Rights

You have the right to access, correct, update, or request the deletion of your personal data stored in our systems. If you wish to unsubscribe from our newsletter, you can click the unsubscribe option or email us directly at the address provided below.

7. Contact Us

For any queries or concerns regarding this Privacy Policy or how your data is handled, please contact our support desk:

Hotel Grand Inn
Exhibition Road, Near Gandhi Maidan, Patna, Bihar - 800001
Email: hotelgrandinn0001@gmail.com
Phone: +91 98765 43210